Shipping Policy

At FitSleeps, we strive to offer the best shipping options, no matter where you live. We deliver to customers worldwide, ensuring a high level of service and prompt responses.

Once you place an order, it is carefully checked in our warehouse. We inspect the item and, if applicable, charge it in advance so that you can use it immediately upon arrival. This process takes 1 to 3 working days.

Once the package is en route, you will receive a Track & Trace code to track your order. Our shipping partner delivers the package within 2 to 4 working days.

Delivery times for key destinations:

Netherlands, Belgium, and Germany: 2-4 working days.
Rest of Europe / United States / Canada / Australia: 4-7 working days.

Please note: Shipping times do not include possible delays due to customs and import duties. Additionally, there may be longer delivery times during peak seasons such as New Year, Black Friday, or Valentine's Day.

Shipping Costs

We offer the following shipping option with track & trace shipping:

Netherlands: Express Shipping: €4.95
Belgium: Express Shipping: €4.95
Germany: Express Shipping: €5.95
Rest of Europe: €4.95

Order Changes and Cancellations

Want to modify your order? Please email support@fitsleeps.com as soon as possible. We will do our best to make changes, but please be aware that packing and processing begin immediately upon receipt of the order.

Thank you for your understanding and your order at FitSleeps!

Contact

If you have not received your order after the specified delivery time, or if you have other questions, please feel free to contact us at support@fitsleeps.com or WhatsApp us at +31 6 2750 4388! Our customer service is available Monday to Friday from 8:00 AM to 5:30 PM with an average response time of 24 hours.